Bangbet Frequently Asked Questions

Bangbet casino conducts business under the official trading name Infinity Mobile Gaming and Entertainment Ltd., a company properly registered in accordance with the Laws of Nigeria. Its operations in the country are legally supported by National License No. 0001033, which the company holds.

If you cannot remember your password, select "Forgot Password" on the Bangbet login page, provide your registered email address, and look in your inbox for the password-reset link. Finish the reset within 24 hours; otherwise, contact support.

After you register on Bangbet, your mobile phone number becomes your username. At present, there is no option available for changing that username. Continue using the mobile phone number linked to your account whenever you place bets or manage your account.

If a bet is successful, the winnings are credited automatically to your online account. In some cases, this may take slightly longer while confirmation is awaited from the governing body responsible for the relevant match. Thank you for your patience and understanding.

A bet cannot be canceled once it has been placed. However, the "CashOut" feature lets you secure part of your original stake. For further details about how this feature works and the benefits it offers, please see the appropriate help page on our website.

Bangbet Casino Online is available only to people who are 18 years of age or older. We support responsible betting practices and encourage every user to gamble responsibly.

Your Multi-bet slip can contain a maximum of 20 matches.

If the website becomes slow or freezes while you are playing:

1. Clear the cache and cookies in your browser;
2. Verify your internet connection (minimum 3 Mbps required);
3. Close browser tabs you are not using to free up RAM;
4. Use Chrome or Firefox for the best performance;
5. Download the Bangbet App for quicker loading and offline access.

Clear and effective communication with our users is important to us. For a fast and efficient way to reach our customer service team, use the following contact method:

• Customer Service Email: support@bangbet.com.ng.